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Printer repair Kyocera ECOSYS M8124cidn

Service code: R37590
Printer repair Kyocera ECOSYS M8124cidn Printer repair Kyocera ECOSYS M8124cidn Printer repair Kyocera ECOSYS M8124cidn
Printer repair Kyocera ECOSYS M8124cidn Printer repair Kyocera ECOSYS M8124cidn Printer repair Kyocera ECOSYS M8124cidn
Brand
Kyocera
Price with VAT
✔
Model
ECOSYS M8124cidn
Device type
laser MFP
Resource of the drum unit (black)
200000
Firmware update
we perform (if necessary)
Engineer visit
available
All the features
Repairs are carried out only in Moscow and the Moscow region
Price from 2 500 ₽
All types of payments
Promotions, discounts, gifts
Extended Warranty
Own service center
7 days for return
We will deliver in 3 days

Most Common Issues / Malfunctions in Kyocera ECOSYS M8124cidn MFP

No Response When Powering On

Description: Potential causes of power failure in Kyocera ECOSYS M8124cidn MFP:

  • Failed power supply board (capacitors, diodes, fuses)
  • Damaged power cable or plug
  • Sticky/oxidized power button contacts
  • Short circuit in the formatter board
  • High Voltage Unit (HVU) malfunction
  • Internal wiring break (e.g., after cleaning)
  • Power management firmware failure
  • Burnt thermistor in the fuser unit
  • Burnt heating element in the fuser unit
  • Defective power connector on the main board
  • DC controller damage
  • Main board (formatter) failure

Dirty Prints, Background Stains, or Artifacts

Description: Causes of print defects in Kyocera ECOSYS M8124cidn MFP:

  • Worn drum unit (scratches, abrasions)
  • Contaminated developer roller
  • Worn cleaning blade
  • Defective doctor blade (uneven toner distribution)
  • Damaged teflon roller (cracks, coating peeling, surface grooves)
  • Dust on laser unit lenses/mirrors
  • Toner leakage (cartridge seal failure)
  • Worn transfer roller
  • Damaged transfer belt
  • Full waste toner container
  • Dirty main charge roller (MC)
  • Incorrect print density calibration (requires service menu adjustment)
  • Deformed fuser pressure roller
  • Use of low-quality toner
  • Degraded developer properties
  • Dirty scanner glass (smudges/black lines during scanning/copying)
  • Contaminated or failed scanner CCD
  • Malfunctioning waste toner augers
  • Electrical component issues (incorrect voltage supply)

Frequent Paper Jams or Creasing

Description: Common causes of paper jams in Kyocera ECOSYS M8124cidn MFP:

  • Worn feed rollers
  • Paper dust buildup on rollers
  • Misaligned paper sensors
  • Bent paper tray guides
  • Fuser unit overheating (paper sticking)
  • Dull separation claw
  • Loose springs in feed mechanism
  • Foreign objects in paper path
  • Faulty paper pickup solenoids
  • Worn electromagnetic clutches
  • Worn gearbox gears
  • Incorrect timing settings (requires service menu adjustment)
  • Worn fuser roller bearings
  • Use of low-quality paper
  • Incorrect paper type selection

Kyocera ECOSYS M8124cidn MFP Self-Diagnostics Error Codes

C0030: FAX PWB system error

Description: The FAX processing cannot be continued due to the FAX firmware error

Step Check description Assumed cause Measures
1 Resetting the main power The FAX PWB does not operate properly Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Firmware upgrade The firmware is faulty Reinstall the FAX firmware
3 Replacing the FAX PWB The FAX PWB is faulty Replace the FAX PWB

C0070: FAX PWB incompatible detection error

Description: Abnormal detection of FAX control PWB incompatibility in the initial communication with the FAX control PWB, any normal communication command is not transmitted

Step Check description Assumed cause Measures
1 Checking the FAX PWB The incompatible FAX PWB is installed Install the FAX PWB for the applicable model
2 Firmware upgrade The FAX firmware is faulty Reinstall the FAX firmware
3 Replacing the main PWB The main PWB is faulty Replace the main PWB

C0100: Backup memory device error

Description: An abnormal status is output from the flash memory

Step Check description Assumed cause Measures
1 Resetting the main power The flash memory does not operate properly Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Checking the main PWB The connector or the FFC is not connected properly. Or, the error, the PWB is faulty Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB

C0120: MAC address data error

Description: The MAC address data is incorrect

Step Check description Assumed cause Measures
1 Resetting the main power The flash memory does not operate properly Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Checking the MAC address The MAC address is incorrect Replace the main PWB when the MAC address the connected on the network status page

C0130: Backup memory reading/writing error

Description: The reading or writing into the flash memory is unavailable

Step Check description Assumed cause Measures
1 Resetting the main power The flash memory does not operate properly Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Checking the main PWB The connector or the FFC is not connected properly. Or, the wire, FFC, the PWB is faulty Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB

C0140: Backup memory data error

Description: The flash memory data read at the initial start-up is faulty

Step Check description Assumed cause Measures
1 Resetting the main power The flash memory does not operate properly Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Checking the main PWB The connector or the FFC is not connected properly. Or, the 100 mm FFC, the PWB is faulty Clean the terminal of the connectors on the main PWB, reconnect the connector of the 100 mm FFC, the PWB, the 100 mm FFC, the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB

C0150: Engine EEPROM reading/writing error

Description: Continuous five times detection of no response from the device for 5 ms or more on reading / writing. Data read twice do not match continuous 8 times. Writing data and reading data do not match continuous 8 times.

Step Check description Assumed cause Measures
1 Resetting the main power The EEPROM on the engine PWB does not operate properly Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Checking the EEPROM on the engine PWB The EEPROM is not properly attached Reattach the EEPROM on the engine PWB
3 Replacing the EEPROM The EEPROM is faulty 1. Print Maintenance Report at U000 before and 2. Replace the EEPROM on the engine PWB. C8990 appears when turning the power on. Execute U169 at that state. 3. Then, print Maintenance Report at U000. Compare the setting up to the 100 mm FFC, the Maintenance Report printed before and change the different values. (Target maintenance mode: U063, U100, U127, U140, U161, U465, U468 and U901, etc.) 4. Check the output image and adjust the image at U410, U411, etc. if necessary
4 Replacing the engine PWB The engine PWB is faulty Replace the engine PWB

C0160: EEPROM data error

Description: The data read from the EEPROM is judged as abnormal

Step Check description Assumed cause Measures
1 Resetting the main power The EEPROM on the engine PWB does not operate properly Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Executing U021 The storage data in the EEPROM on the engine PWB is faulty Execute U021
3 Replacing the EEPROM The EEPROM is faulty 1. Print Maintenance Report at U000 beforehand. 2. Replace the EEPROM on the engine PWB on the 100 mm FFC, the 100 mm FFC, the power on. Execute U169 at that state. 3. Then, print Maintenance Report at U000. Compare the setting values with Maintenance Report printed before and change the different values. (Target maintenance mode: U063, U100, U127, U140, U161, U465, U468 and U901, etc.) 4. Check the output image and adjust the image at U410, U411, etc. if necessary
4 Replacing the engine PWB The engine PWB is faulty Replace the engine PWB

C0170: Charger count error

Description: Errors are detected in both backup memory of the engine PWB charge counter and main PWB charge counter. Main PWB counter data and engine PWB counter data are faulty

Step Check description Assumed cause Measures
1 Replacing the main PWB The main PWB is faulty Replace the main PWB and execute U004
2 Replacing the EEPROM on the engine PWB The EEPROM is faulty 1. Print Maintenance Report at U000 2. Replace the EEPROM on the engine PWB. C8990 appears when turning the power on. Execute U169 at that state. 3. Then, print Maintenance Report at U000. 4. Then, print Maintenance Report at U000. Compare with Maintenance Report printed before and change the different values. (Target maintenance mode: U063, U100, U127, U140, U161, U465, U468 and U901, etc.) 5. Check the output image and adjust the image at U410, U411, etc. if necessary
3 Replacing the engine PWB The engine PWB is faulty Replace the engine PWB

C0180: Machine serial number mismatch

Description: The machine serial Nos. in the main PWB and the EEPROM on the engine PWB mismatch when turning the power on

Step Check description Assumed cause Measures
1 Checking the machine serial No. of the main PWB The main PWB for the different main unit is installed Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct main PWB if the MAIN No. differs
2 Checking the machine serial No. of the EEPROM on the engine PWB The EEPROM for the different main unit is installed Check the machine serial Nos of MAIN and ENGINE at U004, and use the engine PWB if the ENGINE No. differs
3 Replacing the main PWB The main PWB is faulty When the MAIN machine serial No. differs at U004, replace the main PWB and execute U004
4 Checking the EEPROM on the engine PWB The EEPROM is faulty If the machine serial number on the engine PWB is different at U004, reattach the EEPROM. If not repaired, replace the EEPROM on the engine PWB by referring to the following procedures. 1. Print Maintenance Report at U000 beforehand. 2. Replace the EEPROM on the engine PWB. C6990 appears when turning the power on. Execute U169 at that state. 3. Then, print Maintenance Report at U000. Compare the setting values with Maintenance Report printed before and change the different values. (Target maintenance mode: U063, U100, U127, U140, U161, U465, U468 and U901, etc.) 4. Check the output image and adjust the image at U410, U411, etc. if necessary
5 Replacing the engine PWB The engine PWB is faulty Replace the engine PWB

C0190: Backup memory device error (Engine)

Description: Data from the main unit IC cannot be read out at power-up

Step Check description Assumed cause Measures
1 Resetting the main power The IC in the engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Replacing the engine PWB The engine PWB is faulty Replace the engine PWB

C0500: Drive lock detected by the engine firmware

Description: During the engine steady state control, the main motor drive continued 60 minutes or more (except during the maintenance mode)

Step Check description Assumed cause Measures
1 Resetting the main power The firmware in the engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Replacing the engine PWB The engine PWB is faulty Replace the engine PWB

C0510: Main charger control error

Description: The main charger bias turns on while the drum stops

Step Check description Assumed cause Measures
1 Resetting the main power The firmware in the engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Replacing the engine PWB The engine PWB is faulty Replace the engine PWB

C0520: Developer control error

Description: The developer bias off is detected during the main charge bias off

Step Check description Assumed cause Measures
1 Resetting the main power The firmware in the engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Replacing the engine PWB The engine PWB is faulty Replace the engine PWB

C0530: Backup task error

Description: No operation 30 s or more when monitoring the backup task operation

Step Check description Assumed cause Measures
1 Resetting the main power The firmware in the engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2 Replacing the engine PWB The engine PWB is faulty Replace the engine PWB

C0800: Image processing error

Description: The print sequence jam (J010x) is detected 2 times continuously

Step Check description Assumed cause Measures
1 Checking the image data The image data is faulty When this issue occurs only when handling the certain image data, check if the image data is faulty
2 Checking the situation The printing operation of the certain file is faulty Acquire the job's log if the phenomenon can be reproduced by specifying the job when the error was detected
3 Checking the main PWB The connector or the FFC is not connected properly. Or, the wire, FFC, the PWB is faulty Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB

C0830: FAX PWB flash program area checksum error

Description: The program stored in the flash memory on the FAX PWB is broken so it cannot perform

Step Check description Assumed cause Measures
1 Resetting the main power The FAX PWB is not connected properly Turn off the power switch and pull out the power plug. After passing 5s, reattach the FAX PWB and reinsert the power plug. Then, turn on the power switch
2 Firmware upgrade The firmware is faulty Reinstall the FAX firmware
3 Initializing the fax The data in the FAX PWB is faulty Execute U600 to initialize the FAX
4 Replacing the FAX PWB The FAX PWB is faulty Replace the FAX PWB

C0840: FAX PWB flash program area checksum error

Description: The program stored in the flash memory on the FAX PWB is broken so it cannot perform

Step
Check description
Assumed cause
Measures
1
Resetting the main power
The EEPROM on the engine PWB does not operate properly
Turn off the power switch and unplug the power plug. After 5 s passes, reconnect the power plug and turn on the power switch
2
Checking the EEPROM on the engine PWB
The EEPROM is not properly attached
Reattach the EEPROM on the engine PWB
3
Replacing the EEPROM
The EEPROM is faulty
1. Print Maintenance Report at U000 before and
2. Replace the EEPROM on the engine PWB. C8990 appears when turning the power on. Execute U169 at that state.
3. Then, print Maintenance Report at U000. Compare the setting up to the 100 mm FFC, the Maintenance Report printed before and change the different values. (Target maintenance mode: U063, U100, U127, U140, U161, U465, U468 and U901, etc.)
4. Check the output image and adjust the image at U410, U411, etc. if necessary
4
Replacing the engine PWB
The engine PWB is faulty
Replace the engine PWB
Error 998877
Error 998877
Error 998877
Error 998877
Error 998877
Error 998877
Error 998877
Error 998877
Error 998877
Error 998877
Error 998877
Error 998877
Error C2300
Error C2310
Error C2550
Error C2550
Error C2600
Error C2700
Error C3100
Error C3100
Error C3200
Error C3200
Error C3300
Error C3300
Error C3500
Error C3600
Error C4001
Error C4002
Error C4003
Error C4004
Error C4011
Error C4012
Error C4013
Error C4014
Error C4101
Error C4102
Error C4103
Error C4104
Error C4600
Error C4700
Error C6000
Error C6020
Error C6030
Error C6050
Error C6120
Error C6130
Error C6200
Error C6220
Error C6230
Error C6250
Error C6320
Error C6330
Error C6600
Error C6610
Error C6740
Error C6760
Error C6770
Error C6940
Error C6950
Error C6990
Error C7101
Error C7102
Error C7103
Error C7104
Error C7200
Error C7210
Error C7221
Error C7224
Error C7231
Error C7234
Error C7240
Error C7250
Error C7601
Error C7602
Error C7611
Error C7612
Error C7613
Error C7614
Error C7620
Error C7800
Error C7810
Error C8030
Error C8040
Error C8140
Error C8210
Error C8320
Error C8330
Error C8350
Error C8360
Error C8460
Error C8800
Error C8830
Error C8990
Error C9000
Error C9060

Repair of Kyocera ECOSYS M8124cidn MFP - Professional Troubleshooting Approach

The Kyocera ECOSYS M8124cidn multifunction printer (MFP) is a reliable office solution providing high-quality printing, scanning, and copying. However, even such durable equipment may eventually require professional repairs. We outline common issues with this model and explain why our company is the best choice for resolving them.

Common Kyocera ECOSYS M8124cidn Malfunctions

While built to last, the ECOSYS M8124cidn remains susceptible to wear. The most frequent issues include:

  • Paper Jams
    Caused by worn feed rollers, contaminated paper path, or sensor failures - one of the most workflow-disrupting issues.
  • Print Quality Issues
    Streaks, faded prints, or smudging often indicate worn drum units, developer assemblies, transfer belts, or fuser units.
  • System Errors
    Error codes like C7990 (waste toner overflow) or C6000 (fuser unit failure) require precise diagnostics and professional intervention.
  • Scanner/ADF Failures
    Paper pickup issues, skewing, or scanning failures typically stem from worn rollers or sensor malfunctions.
  • Network Issues
    Print/scan network errors often relate to faulty network modules or configuration errors.

These issues can halt office operations, making professional repair essential.

Why Choose Our Repair Service?

Our company offers professional ECOSYS M8124cidn repairs with distinct advantages:

  • Certified Technicians
    Kyocera-certified specialists with extensive model-specific expertise ensure fast, precise repairs.
  • Rapid Service
    Same-day on-site repairs minimize equipment downtime - most issues resolved at your location.
  • Genuine Parts
    We exclusively use original Kyocera components guaranteeing post-repair reliability.
  • Competitive Pricing
    Premium service at market-competitive rates - quality repairs without overpaying.
  • Service Warranty
    Comprehensive warranty covering both labor and installed components.
  • Full Support
    24/7 consultation on device operation, configuration, and troubleshooting.

If your Kyocera ECOSYS M8124cidn malfunctions, avoid DIY attempts that might worsen problems. Our professional service restores your MFP to optimal condition, ensuring uninterrupted business operations through fast, guaranteed repairs.

Contact us today - entrust your equipment to professionals!

General specifications

Device type
laser MFP
Device functions
printer, copier, scanner, fax
Printing technology
laser
Printing type
color
Printing format
A3, A4, A5, A6, B5, Letter, Legal, Folio, Envelope

Resource of parts

Resource of the drum unit (black)
200000
Resource of the drum unit (colors)
200000
Developer unit resource (black)
200000
Developer unit resource (colors)
200000
Corotron resource (MC)
200000
Transfer unit resource
200000
Resource of fusing unit
200000
Paper feed unit resource
200000
Resource of the side paper feed unit
200000
ADF roller life
300000

Firmware

Firmware update
we perform (if necessary)

Logistics

Engineer visit
available
Departure for diagnostics
available
Diagnostics in our service
available
Departure for repairs
available
Repair in our service
available
Delivery (to the service center and back)
available

Documents

Work under contract
yes
Diagnostic / defect report
yes
Certificate for decommissioning of equipment
yes (if necessary)
Certificate of completion of work
yes
Closing documents
yes

Important information

Cost of parts
paid separately
Cost of diagnostics
free / paid in case of refusal of repair

Warranty

Warranty for work
90 days
Warranty on spare parts
12 months (with the manufacturer's recommended operation)

Dimensions and weight in packaging

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Kyocera ECOSYS M8124 / M8130 - modernization from Asian version to European version
Modernization 43
Kyocera ECOSYS M8124 / M8130 - modernization from Asian version to European version
Kyocera ECOSYS M8124 / M8130 - modernization from Asian version to European version..